Wow. Adware/spyware is certainly en vogue amongst the media and
venture communities these days. (“It’s that damn Hansel. He’s so hot right now.” – Mugatu)
Let’s start with WhenU: After raising $20 million a few
months ago, WhenU announced that they have raised an additional $15 million
investment from Trident Capital. WhenU is an adware company – “software-based
contextual advertising” – i.e. software that is stored on your computer and
serves ads. WhenU is making strides to distance themselves from their spyware
counterparts. $35 million in the bank and a recent court victory will go a long
way towards that end.
And speaking of becoming more legit, word is that Microsoft is buying Claria – for somewhere around $500 million. $500 million will go a lot further towards legitimacy than $35 million – and will also allow Microsoft to get deeper in to the personalized advertising game.
Sensing a trend? 180Solutions – an adware
company – is using their adware technology for an adware awareness campaign
- to inform users that 180Solutions has been downloaded, and give them
uninstall instructions. Makes sense, but it’s
still weird. 180Solutions has also filed several lawsuits against
distributors who facilitated the download of their product without
user consent. ("It wasn’t me." – Eddie Murphy)
Of course adware companies will fight tooth and nail to differentiate themselves from their spyware counterparts – but do consumers? According to a Pew Internet & American Life Project study,
80% of Internet users have heard of "spyware," but only 50% have heard
of "adware." In the end, the study found that users are modifying their
surfing behavior to avoid dealing with the hassle. For them, the
distinction doesn’t really matter. They just want it off their machine.
WARNING: While the wild west of adware/spyware is cleaned up (thanks to M&A, consumer outcry and Eliot Spitzer!), major brands should proceed with care. In this USA Today article on spyware, brands like J.C. Penney, Capital One, Vonage, Monster, Expedia, Priceline, Orbitz, Sprint, Visa, Sony, Circuit City and Mercedes are highlighted – major brands that until now have been able to claim ignorance. Our advice is to reel your brands back in, and avoid the potential backlash of appearing in lists like the one above.